E-commerce solutions

E-commerce solutions built to sell, operate and scale.

Build, manage and improve online commerce across storefronts, marketplaces, product operations and digital growth—with technology and operations working from one connected strategy.

Discuss your e-commerce goals Explore e-commerce capabilities
Start with the commerce goal

What does your commerce business need next?

The right route depends on how the business sells, where products appear today, which operational constraints exist and what evidence is available.

Launch a new online store

Establish the storefront, catalog, measurement and required connections.

Improve an existing store

Address UX, performance, conversion or technical limitations.

Expand to a marketplace

Prepare product data and operating workflows for an appropriate channel.

Simplify product operations

Improve catalog, listing, variant or inventory processes.

Improve discoverability

Strengthen relevant search, marketplace and acquisition foundations.

Improve conversion

Reduce friction from product discovery through checkout.

Evaluate a new commerce model

Assess wholesale, dropshipping or additional channels without promising viability.

E-commerce solutions

One connected commerce system.

Storefront development, marketplace management, sourcing and growth solve different problems. The service structure keeps those responsibilities clear.

01 · Build

Commerce technology & storefronts

Storefront development, UX, migration, integrations and search-ready foundations where supported.

02 · Operate

Marketplace & catalog operations

Amazon, eBay, listing, catalog and inventory workflows where included and authorized.

03 · Source & supply

Product and supplier research

Evidence-led supplier comparison, cost analysis and operating-model support where genuinely offered.

04 · Grow

Discovery, conversion & lifecycle

SEO, approved acquisition, conversion improvement and retention work tied to commerce evidence.

05 · Scale

Automation, analytics & expansion

Add systems, channels, markets or operational capacity only when the data supports the decision.

Business models

Built around how you sell.

A direct storefront, marketplace operation, wholesale model and dropshipping workflow have different responsibilities, economics and risks.

Direct-to-consumer

Brand-owned storefronts serving customers directly.

B2B commerce

Wholesale, account pricing, bulk orders or business buying workflows.

Marketplace selling

Supported third-party channels with platform-specific operations.

Multi-channel commerce

A storefront and marketplaces coordinated around shared product data.

Wholesale

Supplier, catalog, inventory and business-order workflows where included.

Dropshipping

Supplier-connected order operations treated as a model, not a profit promise.

Platform architecture

Platforms matched to the commerce model.

A branded storefront and a marketplace seller account are not interchangeable. Platform choice should follow the products, customer journey, operations, ownership needs and integration constraints.

Shopify

Storefront configuration, theme or custom work, catalog, apps, analytics, search fundamentals, migration and performance where supported.

Amazon

Authorized catalog, listing, content, operational monitoring and reporting work where the service is confirmed.

eBay

Store setup, categorization, product information, pricing, inventory coordination and reporting where supported.

Other commerce environments

Assessed against current team capability, APIs, data, migration needs and the operating model before commitment.

Storefronts & marketplaces

Different channels require different operating systems.

Storefront development

Store configuration or development can include product structure, responsive UX, integrations, analytics, migration, performance and ongoing maintenance where agreed.

Amazon operations

Where offered, scope may cover account setup, catalog structure, listings, product content, marketplace discoverability, inventory coordination and reporting.

eBay operations

Where offered, scope may cover store and listing setup, categorization, product data, pricing, inventory synchronization, promotions and reporting.

Marketplace rules, algorithms, account decisions, placement, competitor pricing and fees remain outside ITGS control. No Buy Box, ranking, bestseller, approval or account-standing outcome is guaranteed.

Product & supplier research

A product is not attractive until the economics work.

Where sourcing support is genuinely included, product and supplier research should test assumptions rather than promise a high-margin result.

  1. 01Opportunity criteria
  2. 02Product research
  3. 03Supplier identification
  4. 04Supplier comparison
  5. 05Sample or validation process
  6. 06Cost analysis
  7. 07Operating decision

Contribution economics need context.

Supplier cost is only one input. Shipping, import or duties, marketplace fees, fulfillment, advertising, returns, competition and pricing can materially change the commercial decision.

Product cost−
Shipping & import considerations−
Marketplace or payment fees−
Fulfillment & operations−
Advertising & acquisition−
Returns & service costs−
Estimated contribution economics=

Supplier checks and financial analysis are limited to the agreed evidence and are not legal, manufacturing or profitability guarantees.

Customer experience & conversion

Make it easier to find, decide and buy.

More traffic does not fix a weak store. Analytics, product behavior, checkout friction, mobile UX, performance and trust can reveal where the experience needs attention.

Navigation

Make product categories and routes understandable.

Product discovery

Support search, filters and useful category organization.

Product pages

Clarify information, imagery, options and trust.

Cart & checkout

Reduce unnecessary confusion within platform constraints.

Mobile commerce

Prioritize hierarchy, speed and comfortable interaction.

Accessibility

Consider keyboard use, focus, labels, errors, variants and touch targets.

Explore UI/UX Design Explore Web Development
Discovery, acquisition & retention

Acquire customers beyond the storefront.

E-commerce SEO

Category architecture, product pages, faceted navigation, canonicals, internal links, structured data, performance and discontinued-product handling can affect organic discovery.

Explore Search Engine Optimization

Commerce marketing

Where supported, search or shopping ads, paid social, remarketing and marketplace advertising should be evaluated against useful orders and acquisition economics rather than traffic alone.

Explore Digital Marketing

Lifecycle & retention

Welcome, cart recovery, post-purchase, replenishment and re-engagement journeys can be scoped where permissions, platform capability and the business model support them.

Systems & integrations

Connect commerce with the systems behind it.

Modern commerce depends on data moving safely between the storefront, marketplaces and operational systems. Specific platforms and integrations are confirmed only after capability and access are assessed.

Payment providersCRMERPInventoryShippingFulfillmentEmail & lifecycleAnalyticsAccountingMarketplace feeds

Catalog and inventory operations

Where included, operational work can make product information and inventory movement more consistent across approved channels.

  • SKU structure
  • Product data
  • Variants
  • Categories
  • Inventory sync
  • Catalog imports & exports
  • Marketplace synchronization

HTTPS, access controls, secure integrations, dependency maintenance, backups and privacy should be considered where relevant. Payment processing should use appropriately configured providers; no universal PCI or security certification is claimed.

Commerce analytics

Know what is actually driving commerce performance.

Useful measurement connects discovery, product behavior, orders, acquisition and operations. Revenue alone can hide advertising, fulfillment, returns and product economics.

Attribution has limits.

Reporting should state which systems, time periods and definitions are being used rather than presenting one dashboard as absolute truth.

Traffic

Sessions and visitors in the context of their source and intent.

Product engagement

Category, search, filter and product interaction where available.

Conversion

Orders and conversion rate with platform and tracking limitations visible.

Commercial

Revenue and average order value without treating revenue as profit.

Acquisition

Customer acquisition cost and ROAS where measurement is supportable.

Retention

Repeat purchase or lifetime value only where enough data exists.

Operations

Stock, cancellation, fulfillment and returns where systems provide the data.

Economics

Margin or contribution only when the required financial inputs are available.

Our e-commerce process

A route from operating context to evidence-led improvement.

  1. 1

    Assess

    Understand the model, products, platforms, marketplaces, operations, journey, technology, goals and measurement.

    Output: Commerce assessment

  2. 2

    Define

    Decide channel priorities, development scope, marketplace work, operating needs, integrations and KPIs.

    Output: Commerce roadmap

  3. 3

    Build & configure

    Implement the approved storefront, listings, catalog, integrations, analytics and operational setup.

    Output: Configured commerce system

  4. 4

    Launch & operate

    Release the agreed commerce channels and establish ownership and operating workflows.

    Output: Live commerce operation

  5. 5

    Optimize

    Review UX, listings, traffic, conversion, product data, advertising and operational evidence.

    Output: Optimization actions

  6. 6

    Scale carefully

    Add products, markets, channels, automation or retention activity only when evidence supports it.

    Output: Evidence-led expansion plan

Scope-dependent deliverables

What you receive.

Technical, operational and measurement outputs shaped by the commerce model and agreed scope.

Not every engagement needs every output.

Platforms, marketplaces, product volumes, integrations, content, operations, maintenance and team ownership require confirmation.

  1. 01

    Commerce assessment

    Technical, customer-experience and operational findings relevant to the agreed objective.

  2. 02

    Platform or channel recommendation

    A reasoned platform, marketplace or operating-model recommendation where required.

  3. 03

    Storefront or marketplace setup

    The approved configuration, development or operational setup included in scope.

  4. 04

    Product & catalog structure

    Product data, categories, variants and listing requirements where applicable.

  5. 05

    Integration plan

    Defined systems, data movement, access and ownership requirements.

  6. 06

    Tracking & analytics

    Agreed commerce events, definitions, data sources and reporting limitations.

  7. 07

    Marketplace optimization

    Approved content, catalog and operational improvements where included.

  8. 08

    Operational documentation

    Relevant workflows, ownership and handover materials where agreed.

  9. 09

    Growth & optimization roadmap

    Priorities based on customer, commerce and operational evidence.

Who this service is for

Commerce support for different operating challenges.

01

Brands launching e-commerce

Need platform, catalog, customer experience and operating foundations.

02

Existing stores with friction

Need UX, performance, conversion or technical improvements.

03

Marketplace sellers

Need clearer Amazon or eBay catalog and operating workflows.

04

Multi-channel sellers

Need storefront and marketplace data coordinated.

05

Wholesale businesses

Need B2B product, account or bulk-order workflows.

06

Expanding product operations

Need catalog, supplier or process support around new complexity.

Ownership, access & platform risk

Build for appropriate client control.

Critical commerce accounts should remain client-controlled where practical, with ITGS working through authorized access and responsibilities defined in the engagement.

Platform policy, algorithms, account decisions, marketplace fees and competitor behavior remain outside ITGS control.

  • Store and marketplace accounts
  • Domain and hosting
  • Advertising accounts
  • Analytics accounts
  • Payment-provider accounts
  • Code or theme rights as contracted
  • Credentials and access controls
Why e-commerce with ITGS

Connect the buying experience with the operation behind it.

Technology and operations together

Connect the storefront to the product and order processes behind it.

Marketplace and owned-store context

Treat third-party channels and brand-controlled experiences differently.

UX and development together

Move from experience findings into implementation where scoped.

SEO and acquisition connected

Relate demand to the category and product architecture it reaches.

Measurement before expansion

Understand performance before adding spend, products or channels.

Client ownership considered

Define control of accounts, access and assets clearly.

Related expertise

Capabilities connected around the commerce system.

Web Development

UI/UX Design

Search Engine Optimization

Digital Marketing

Lead Generation

E-commerce FAQ

Before we begin.

Questions that clarify platforms, marketplaces, sourcing, integrations, ownership, measurement and realistic expectations.

What is included in ITGS E-commerce Solutions?

An engagement can include commerce assessment, storefront development, marketplace operations, catalog work, product or supplier research, integrations, customer experience, search, acquisition, lifecycle communication, analytics and optimization. The written scope defines the actual capabilities and outputs.

Do you build Shopify stores?

Shopify work can be scoped around store configuration, theme or custom storefront work, catalog setup, apps and integrations, analytics, migration, search foundations, performance and maintenance where current ITGS capability supports it. Shopify Plus expertise is not claimed.

Do you manage Amazon and eBay accounts?

Marketplace work can be considered where the required capability and operating model are confirmed. Scope may cover authorized account, catalog, listing, product information, inventory coordination, promotions and reporting without guaranteeing platform outcomes.

Can you work with an existing online store?

Yes. An existing store can be reviewed around a defined technical, UX, conversion, catalog, integration or operational problem. Access and implementation responsibilities are agreed first.

Do you help with product sourcing?

Product and supplier research can be scoped where genuinely supported. It may include criteria, supplier identification, comparison, samples or validation inputs and cost analysis. ITGS does not guarantee supplier performance, product demand or margins.

What is the difference between dropshipping and wholesale?

Dropshipping commonly routes customer orders to a supplier for fulfillment without the seller holding the same inventory model. Wholesale generally involves purchasing and managing inventory for resale. Each has different cash-flow, fulfillment, control, margin and customer-experience implications.

Can ITGS integrate our store with other systems?

Integration work can be assessed against the commerce platform, APIs, data model, security, access and operational requirements. Supported payment, CRM, inventory, shipping, fulfillment, analytics or accounting connections are confirmed in scope.

Do you provide E-commerce SEO?

E-commerce SEO can address category architecture, product pages, faceted navigation, canonicalization, internal linking, structured data, performance and discontinued products where included. Deeper search work routes through the dedicated SEO service.

Can ITGS help improve conversion rates?

ITGS can review analytics, product discovery, product pages, mobile behavior, cart and checkout friction, trust and performance. Findings and experiments do not guarantee a specific conversion increase.

Who owns the Shopify or marketplace accounts?

Critical commerce, domain, payment, advertising and analytics accounts should remain client-controlled where practical. ITGS should operate through authorized access, with asset and code ownership defined contractually.

How do you measure e-commerce performance?

Measurement can connect traffic, product engagement, orders, revenue, acquisition and operational indicators. Margin, customer value or profitability is reported only when the necessary financial and customer data is available and reliable enough.

Do you guarantee marketplace rankings, revenue or profitability?

No. ITGS does not guarantee placement, Buy Box ownership, account standing, specific sales, revenue, ROAS, margin or profitability. Outcomes depend on products, pricing, demand, competition, platform decisions, operations and other variables.

Ready to improve the operation?

Build a commerce system that works beyond the storefront.

Tell us what you sell, where you sell today and what is limiting growth or operations. We can help identify the most useful next step.

Discuss your e-commerce goals Contact us